Privacy Policy
Routen House ("we", "our", "us") respects your privacy. This policy explains what personal data we collect when you visit https://routenhouse.co.uk, how we use it, and the rights you have under UK data protection law.
Last updated: 20 October 2026.
Who we are
Our website address is https://routenhouse.co.uk. Routen House is a UK home improvement blog. If you have any questions about this policy or how we handle your data, please contact us through our contact page.
What personal data we collect and why
Contact messages
When you contact us through our contact page, we collect your name, email address and the contents of your message so that we can respond. We keep messages for up to 12 months and we never use them for marketing unless you ask us to.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Visitors do not upload images to this website. If you are able to upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
We use cookies to keep the site running smoothly and to remember your preferences. Cookies are small text files stored on your device.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
You can control cookies through your browser settings, including blocking or deleting them. Please note that blocking some cookies may affect how the site works.
Embedded content from other websites
Articles on this site may include embedded content (for example videos, images, articles, and so on). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics and server logs
Our hosting provider and security tools may log technical information such as your IP address, browser type and pages visited, to keep the site secure and to understand aggregate traffic. This information is not used to identify you personally.
Who we share your data with
We do not sell your personal data. If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service. Our hosting provider may process technical data on our behalf to keep the site running.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your rights under UK GDPR
Because this website is aimed at visitors in the United Kingdom, your data is protected by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have the right to:
- request a copy of the personal data we hold about you (right of access);
- ask us to correct inaccurate or incomplete data (right to rectification);
- ask us to delete your personal data where there is no good reason to keep it (right to erasure);
- ask us to restrict or object to how we use your data;
- receive your data in a portable format and have it transferred to another organization (right to data portability).
To exercise any of these rights, contact us through our contact page. We will respond within one month.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection, at https://ico.org.uk. We would appreciate the chance to deal with your concerns first, so please contact us before approaching the ICO.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.